Chatbots For Retail: What Are They And How Retailers Can Use Them To Spark Sales

 Story link: http://www.mobiloitte.com/
 Saved by user, Anonymous on July 21, 2017; 06:40 PM
Chatbots are grabbing attention and many retail companies jumping into the ‘personalisation’ bandwagon, adopting this innovative technology. Having the capability to inform users, based on preferences it has successfully established a close the gap between online shopping and conversational commerce.

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